01Who is responsible

This policy explains how Shanghai Youmi Intelligent Manufacturing Technology Co., Ltd., operating as Dependafix™, handles personal information in connection with the online store, orders and customer support. Our business address is Room J, 1st Floor, Building 1, No. 6988, Jiasong North Road, Anting Town, Jiading District, Shanghai. Privacy requests can be sent to service@dependafix.com.

02Information we collect

Contact and account information

Name, email address, phone number, account details and billing or delivery addresses provided to us.

Order and payment records

Products ordered, order amount, payment status, transaction references and relevant fraud-review information. Payment providers process the payment credentials submitted through checkout.

Support and return information

Messages, product concerns, return details and photographs you choose to provide.

Device and interaction information

IP address, browser or device information and store interactions collected through essential technology and any analytics or marketing technology actually enabled on the store.

Sources

You directly; your browser or device; and relevant providers such as Shopify, payment processors and carriers.

Please avoid sending unnecessary personal information in product photographs, reviews or support messages.

03How we use information

• Process payments, fulfill orders, provide delivery updates and handle returns.
• Respond to support questions and maintain relevant customer and transaction records.
• Protect accounts, detect fraud and maintain store security.
• Meet accounting, tax, dispute-resolution and other legal obligations.
• Send marketing communications where you have opted in or another lawful basis permits them.
• Understand store performance or personalize advertising only to the extent the relevant tools are enabled and processing is lawful.

04Cookies and similar technology

Essential cookies and related technology support functions such as checkout, account access and security. Nonessential analytics, personalization and advertising technologies depend on the services enabled on the store and your privacy choices. Where consent is required, those technologies must operate only after the necessary consent.

Use the store’s privacy controls when they are available, or contact us to ask about your options. Browser settings can also limit cookies, but may affect store functionality. Rejecting nonessential cookies should not prevent access to basic shopping functions.

05When information is shared

We share information as needed with Shopify for store hosting and operations; payment providers for payment processing and fraud prevention; delivery partners for fulfillment; and relevant support, technology or professional service providers acting for the business. We may disclose information to comply with law, protect rights or complete a lawful business transfer with appropriate safeguards.

Advertising or analytics services, if enabled, may receive identifiers and browsing information. Certain advertising disclosures may be treated as a “sale,” “sharing” or targeted advertising under applicable privacy law even when no money is paid for the information. Any such processing must be subject to the rights and choices required by law.

06Shopify and enhanced services

Shopify processes customer information to provide this store and may act in different legal roles depending on the service. If Shopify Network Intelligence or another enhanced service is enabled, Shopify may combine interactions with information from other merchants to support insights, personalization or advertising, subject to applicable consent and opt-out requirements. Ask us which settings are currently active.

Shopify’s own handling of customer information is described in its Consumer Privacy Policy and privacy portal. If you need that information, contact us and we will provide the current details. Requests about our store’s handling should be sent to our support address.

07Retention and security

We retain information for as long as reasonably needed to fulfill the purposes described here, meet legal recordkeeping duties, resolve disputes and enforce lawful agreements. Retention depends on the type of information and the applicable requirement. We use reasonable administrative, technical and organizational safeguards and limit access according to business need. No transmission or storage system is completely secure.

08International handling of information

Our business is based in Shanghai, China, and Shopify and other providers may process information in other countries. Privacy laws in those countries may differ from those where you live. Where legally required, transfers must use appropriate safeguards, such as recognized contractual protections. You may contact us for information about relevant transfer arrangements.

09Your privacy rights

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your personal information; restrict or object to certain processing; withdraw consent; and opt out of the sale or sharing of information or targeted advertising. You may also have a right to appeal a declined request or complain to a relevant authority. Exercising a right will not lead to unlawful discrimination.

Send a request to service@dependafix.com, describing the right you want to exercise. We may reasonably verify identity before disclosing or changing information. Authorized agents may submit requests where permitted, with appropriate proof of authority. We respond within the timeframe required by applicable law.

Where applicable law requires recognition of a Global Privacy Control or another universal opt-out signal, it must be honored for the processing covered by that law. You can also contact us to submit an opt-out request. Ordinary “Do Not Track” signals do not necessarily have the same legal effect.

10Additional regional information

For eligible U.S. state residents, applicable rights can include access, correction, deletion, portability and opting out of sale, sharing or targeted advertising. The collection categories, purposes and recipient categories are described above. Sensitive personal information is processed only for permitted purposes and subject to any limitation rights that apply.

For individuals covered by EEA, UK or similar rules, processing may rely on contract performance, compliance with legal duties, legitimate interests such as fraud prevention, or consent where required. You may contact us to identify the applicable basis for a specific use, object to processing, withdraw consent or ask about transfer safeguards. Withdrawal does not affect earlier lawful processing.

11Marketing, children and updates

You may stop marketing communications through the available communication preferences or by contacting us. Order and support messages may still be sent when needed to complete a transaction or address a request.

The store is intended for adult purchasers and is not directed to children. We do not knowingly collect personal information from children in breach of applicable law. If you believe a child has supplied information, contact us so we can review and take the required action.

We may update this policy when practices or legal requirements change. The revision date appears above. Material changes will be communicated where required.